John Hamilton DBA Demo – Dallas Plumbing Effective Date: October 22, 2026
Demo – Dallas Plumbing ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. This policy applies to our website at demo.fieldcallrescue.com and to our plumbing services in the Dallas, Texas area.
Information We Collect
We collect information you give us directly, including:
• Contact information — your name, phone number, and email address, provided when you submit our service request form or contact us.
• Service information — your service address, a description of the plumbing problem, appointment details, and anything else you share when requesting service by form, phone, text message, or email.
• Communication records — records of calls, text messages, and emails between you and us, so we can respond to you and manage your service request.
We do not knowingly collect information from children under 18.
How We Use Your Information
We use the information we collect to:
• Respond to your requests and provide plumbing services.
• Schedule, confirm, and remind you about appointments.
• Send you service-related messages, including missed-call follow-ups and service updates.
• Send marketing or promotional messages only if you have opted in to receive them.
• Operate, maintain, and improve our business and website.
• Meet legal, accounting, and safety obligations.
How We Share Information
We do not sell your personal information.
We share information only as needed to run our business, for example with service providers who help us operate our phone, text messaging, scheduling, and website systems. These providers may use your information only to provide services to us. We may also disclose information if required by law, or to protect our rights, property, or safety.
SMS / Text Messaging
You opt in by submitting the service request form on this website and checking the SMS consent box, or by calling us at (469) 402-7116 and verbally requesting service or a text response. By opting in, you agree to receive informational messages about your request — including missed-call follow-ups, appointment scheduling and reminders, and service updates — and promotional messages only if you checked the marketing consent box. Consent is not a condition of purchase.
When you opt in to receive text messages from Demo – Dallas Plumbing:
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties.
• Message frequency varies based on your service request.
• Message and data rates may apply, depending on your mobile carrier and plan.
• To opt out at any time, reply STOP to any message. You will receive one confirmation message and no further messages.
• For help, reply HELP to any message, or contact us at (469) 402-7116 or [email protected].
Cookies and Website Data
Our website may use basic cookies and similar technologies to make the site work, remember preferences, and understand how visitors use the site. You can control or delete cookies in your browser settings. We do not use cookies to sell your information.
Data Security and Retention
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. We keep personal information only as long as needed to provide services, maintain business records, and meet legal requirements, and then delete or de-identify it.
Your Choices
You can opt out of text messages at any time by replying STOP, opt out of marketing emails using the unsubscribe link in any email, and ask us to correct or delete your personal information by contacting us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.
Contact Us
John Hamilton DBA Demo – Dallas Plumbing
2721 State St, Dallas, Texas 75204
Phone: (469) 402-7116
Email: [email protected]
Read our Terms of Service.